Privacy policy.
Last Updated: August 8, 2024
At From Phoenix, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, email marketing newsletters and campaigns, and SMS text threads. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
Website: When you visit our website, we may collect personal information such as your name, email address, and any other information you voluntarily provide through contact forms, purchases, or newsletter sign-ups.
Email Marketing: When you subscribe to our email newsletters or campaigns, we collect your email address and may ask for your name and other demographic information.
SMS Text Threads: When you subscribe to receive weekly journal prompts via SMS, we collect your phone number and any other information you voluntarily provide.
B. Non-Personal Information
We may also collect non-personal information such as your IP address, browser type, and the pages you visit on our website. This information is used to improve our website and services.
2. How We Use Your Information
A. Provide and Improve Services
We use your personal information to deliver our wellness content, products, and services, including sending you newsletters, journal prompts, and updates about our brand.
B. Marketing and Communication
We may use your information to send you promotional emails or SMS messages about our products, special offers, or upcoming events. You can opt-out of these communications at any time.
C. Compliance and Legal Obligations
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
Legal Requirements
We may disclose your personal information if required by law or in response to valid legal requests by public authorities.
4. Your Choices
A. Opt-Out
You can opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of our emails. To opt-out of SMS messages, follow the instructions provided in the message.
B. Access and Update
You have the right to access and update your personal information at any time. Please contact us at hello@fromphoenix.co if you wish to do so.
5. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience and analyze website traffic. You can set your browser to refuse cookies, but this may limit your use of certain features of our website.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: hello@fromphoenix.co.